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START YOUR MEDICAL REVIEW

Not Sure What the Next Treatment Step Should Be?
Start by Letting Our Team Review Your Medical Reports.

You do not need to decide first whether to travel to Guangzhou for treatment. Start by submitting your existing pathology reports, CT / MRI / PET scans, genetic testing and previous treatment records. Our international patient service team will help organize the information and coordinate an initial medical review.

24H Fast Coordination Once the information is confirmed, we can begin coordinating the initial review process in as fast as 24 hours.
MDT Multidisciplinary Perspective Complex cases may be further reviewed by specialists from different disciplines to assess possible treatment directions.
1-TO-1 International Patient Coordination One-to-one coordination from organizing medical reports and doctor communication to subsequent Guangzhou arrangements.
Send Medical Reports → View Consultation Process
INTERNATIONAL PATIENT CONSULTATION

Medical Review Dashboard

Ready to Review

Start by Sending Us the Medical Information You Already Have

You can begin even if your records are incomplete. Send what you have first, and we will help identify which examinations or reports may still be needed.

Pathology IHC CT MRI PET NGS Treatment Records
01 Submit Submit Available Records
02 Review Organize & Initial Review
03 Next Step Confirm the Next Step
MEDICAL REVIEW No Need to Decide on Treatment Immediately First review the current treatment plan, key clinical issues and whether further evaluation may be worthwhile.
INTERNATIONAL SUPPORT Understand Your Options Before Deciding on Guangzhou Reduce uncertainty around cross-border care by helping patients understand the treatment pathways that may be available before making a decision.
Fast Access for International Patients
FAST ACCESS · INTERNATIONAL PATIENT SERVICE

No Need to Wait in a Long Outpatient Queue.
Initial Review Coordination Can Begin in as Fast as 24 Hours.

For international patients, the biggest concern is often not whether a hospital is available, but how long the wait will be, who to contact and whether the process will be complicated. We simplify the first consultation into four clear steps so patients can enter the medical review process more efficiently.

FAST COORDINATION 24H Fast-track assistance into the coordination process

From “I Don’t Know What to Do” to “I Know What the Next Step Is.”

Once the basic medical condition and available records are confirmed, the international patient service team can quickly organize the information and coordinate an initial medical review, helping reduce repeated registration, waiting time and cross-department coordination.

Medical team review at Jinshazhou Hospital
MEDICAL REVIEW Medical Team Review Organize the key clinical issues and possible next steps based on the available records.
International patient coordination service at Jinshazhou Hospital
PATIENT SUPPORT International Patient Coordination Dedicated support from medical-record communication through travel and Guangzhou arrangements.
Oncology specialist MDT discussion at Jinshazhou Hospital
ONCOLOGY TEAM Experienced Oncology Team Complex cases may be further discussed by specialists from different disciplines.
01

Send Medical Reports

Send whatever you currently have, including pathology, IHC, CT, MRI, PET, genetic testing and previous treatment records.

You can begin even if the records are incomplete.
02

Record Organization & Initial Review

Organize the available records, identify the most important current issues and determine whether additional examinations may be needed.

Complex cases may proceed to further MDT discussion.
03

Arrange Further Medical Discussion

If a more in-depth assessment is needed, an online doctor consultation or further medical team discussion can be coordinated.

Understand the direction first, then decide on the next step.
04

Arrange Travel to Guangzhou After Confirmation

Once you decide to proceed to Guangzhou, treatment appointments, travel details, transfers and hospital arrangements can be coordinated.

You do not need to decide on traveling to China during the first consultation.
The 24-hour timeframe refers to assistance entering the coordination process — it does not guarantee that all examinations will be completed or treatment will begin within 24 hours. Actual timing for medical review, examinations and treatment depends on the patient’s condition, completeness of records and the medical team’s scheduling.
What Should I Send?
WHAT SHOULD I SEND?

For Your First Contact,
These Materials Are Enough to Get Started.

You do not need to prepare every document perfectly before contacting us. Start by sending what you already have, and we will help identify what is still missing and which reports are most important.

INTERNATIONAL PATIENT SERVICE Medical Report Review
Hello, I would like to ask about cancer treatment. I currently have some medical reports.
Pathology_Report.pdfPathology / IHC
CT_MRI_PETRecent Imaging
Yes. Send us whatever records you currently have. We will organize them first and let you know what additional information may be needed.
I previously had surgery, chemotherapy and radiotherapy. Should I send those records too?
Yes. Previous treatment records help the team assess the remaining treatment options and possible next steps.
NO NEED TO WAIT Send What You Have First.
No Need to Wait Until Everything Is Complete.
01

Basic Information

Patient age, cancer type, current stage, main symptoms and the issue that concerns you most right now.

02

Pathology / IHC

Surgical pathology, biopsy reports and immunohistochemistry results. If molecular testing or NGS is available, please include those as well.

03

Recent Imaging

Recent CT, MRI, PET-CT, PET/MR or other imaging. Ideally, provide both the written report and the imaging files.

04

Previous Treatment Records

Surgery, chemotherapy, radiotherapy, targeted therapy, immunotherapy, and any medications you are currently taking or receiving by injection.

05

Tell Us: What Is the Main Question You Want to Solve Right Now?

For example: Is the current medication still working? How should brain metastases be managed? Is surgery still possible? Is there a more precise radiotherapy option? Are there other treatment choices?

You Can Contact Us Even If Your Records Are Incomplete. Our international patient service team will review what you provide and help identify what additional information may be needed next.
Contact Options
CHOOSE HOW TO CONTACT US

Choose the Most Convenient Way to Contact Us,
and Start Your First Consultation.

No complicated process is required. International patients and family members can first send basic medical information and reports through the communication channel they are most comfortable with, and our international patient service team will assist with the next steps.

RECOMMENDED FOR INTERNATIONAL PATIENTS

WhatsApp

Recommended for patients in Malaysia and other countries. You can directly send pathology reports, test results, imaging screenshots and previous treatment records, while continuing one-to-one communication with the team.

FASTEST WAY TO START
Send Medical Reports
CHINA CARE COORDINATION

WeChat

Suitable for patients and family members who have entered the preparation stage for treatment in Guangzhou, including hospital communication, transfers and coordination during treatment.

Connect via WeChat
ZOOM · DOCTOR CONSULTATION

Zoom Consultation

When further medical assessment is needed, a Zoom consultation with the doctor may be coordinated based on the available records, allowing the patient to discuss possible treatment directions directly with the medical team.

Arrange a Zoom Consultation
NOT SURE WHICH ONE TO USE? For Your First Contact, We Recommend Starting with WhatsApp. Patients or family members can contact us first; there is no need to decide in advance whether to travel to Guangzhou for treatment.
START MEDICAL REVIEW →
Contact Q&A
Q&A · BEFORE YOU CONTACT US

Before Your First Consultation,
You May Still Want to Know These Things.

We answer the most common questions first, so patients and family members can better understand the process, timing and document preparation before contacting us.

Yes. Start by sending your available pathology, imaging and previous treatment records. Our international patient service team will help organize the information, and further medical review or online consultation can then be arranged based on the available records.
Yes. Send whatever you already have. The team will tell you which additional reports, examinations or imaging may still be needed based on the available information. You do not need to wait until every document is complete before starting.
Once the records and basic medical condition are confirmed, we can assist you in entering the coordination process in as fast as 24 hours. The actual timing of doctor review, examinations and subsequent treatment still depends on the patient’s condition and the medical team’s schedule.
Not necessarily. In many cases, an initial assessment can be made from the existing records first. You can then decide whether a trip to Guangzhou is needed for additional examinations, further MDT discussion or treatment.
After the initial review, an estimated treatment duration and cost range may be provided based on the possible treatment direction. The final treatment plan and actual cost still depend on examinations after arrival, changes in the patient’s condition and the doctor’s formal treatment plan.
Yes. A family member may first help organize the medical reports, explain the patient’s condition and share the main concerns. If the doctor later needs to understand the patient’s condition directly, an online consultation involving the patient can be arranged.
Once the decision to come to Guangzhou is confirmed, the international patient service team can continue assisting with medical appointments, flight information, airport transfer after arrival, hospital registration and the subsequent care process.
Yes. One purpose of the initial review is to help patients better understand the current treatment plan and other possible pathways. A consultation does not mean that you must change treatment or travel to Guangzhou.
Still Have Questions? Send Us Your Reports Together with Your Questions.

Your first consultation does not need to be complicated. Let the team understand your current situation first, then confirm the next steps one at a time.

START MEDICAL REVIEW →
YOUR NEXT STEP STARTS HERE

You Do Not Need to Decide on Guangzhou Right Now.
Start by Letting Us Review Which Treatment Pathways May Still Be Worth Considering.

Start with your existing medical reports. First understand the current condition, possible treatment directions, estimated timeline and next-step arrangements, then decide whether a further online consultation or treatment in Guangzhou is appropriate.

Send Medical Reports → Contact International Patient Service
Start with your reports. Understand your options. Then decide your next step.
START SIMPLE

For Your First Contact, Simply Start with the Records You Already Have.

01
Send Your Reports Pathology, imaging and treatment records — send whatever you currently have.
02
Understand the Possible Treatment Direction We help organize the medical information and identify what additional records may still be needed.
03
Then Decide the Next Step Online consultation, further evaluation, or arrangements for treatment in Guangzhou.
International Patient Service Patients or family members can contact us first.