How much will treatment cost? How long will I need to stay? Can I claim insurance? Will someone assist me when I arrive? What happens after I return home? Here are the questions international patients ask most before deciding on treatment abroad.
01 · ESTIMATED COST
RM40K–90K
How Much Does Treatment Cost?
Estimated cancer treatment costs are generally around RM40,000–RM90,000. The actual amount depends on the cancer type, condition, treatment method, number of sessions, medications and required investigations.
*Final costs depend on the specialist’s assessment and the treatment actually provided.
02 · PAYMENT
Pay by Stage
Do I Need to Pay Everything Upfront?
No. Payment is made according to the treatment stage. You pay for the current stage first; once the doctor confirms the next stage, the corresponding treatment fees are paid accordingly.
03 · INSURANCE
Pay & Claim
Can I Claim From My Insurance?
Depending on your policy, you may apply through a Pay & Claim arrangement. The hospital can provide relevant documents based on the actual treatment received, such as bills, official receipts, diagnosis certificates, medical reports and discharge records.
*Eligibility and reimbursement amounts are subject to your individual policy terms and the insurer’s assessment.
04How Long Will I Need to Stay in Guangzhou?
It depends on the treatment plan. Some assessments, investigations or short treatment courses may take around 5–10 days. A full course of radiotherapy, medication or combined treatment may require around 2–7 weeks for one treatment phase. Whether you can return home after that phase will depend on the doctor’s assessment.
05Where Is the Hospital?
The hospital is located in Guangzhou, Guangdong, China. International patients can usually fly into Guangzhou Baiyun International Airport. Once your flight and treatment arrangements are confirmed, we can assist with your arrival and hospital coordination.
06Why Consider Overseas Treatment? Can’t I Be Treated Locally?
Seeking treatment overseas does not mean local healthcare is inadequate. It means having another medical opinion and another treatment option. Some patients want to explore whether precision radiotherapy, proton therapy, interventional treatment, systemic therapy or multidisciplinary approaches may offer additional suitable options.
07Do I Need to Fly to China Before a Doctor Can Assess My Case?
不需要。可以先提交病理、CT / MRI / PET影像、验血、基因检测及既往治疗记录，由医疗团队先做初步评估。先了解治疗方向、预计时间和预算，Then Decide Whether to Travel。
08Is Going to China for Treatment Complicated?
Once the treatment direction is confirmed, we can assist with medical record preparation, medical assessment, hospital appointments, travel coordination, arrival in Guangzhou, admission/investigations, treatment, discharge and follow-up after returning home. You do not have to navigate the entire process alone.
09Will Someone Pick Me Up When I Arrive in Guangzhou?
Airport transfer and hospital coordination can be arranged. Once your flight is confirmed, send the flight details in advance. If the patient has limited mobility or requires wheelchair assistance, please inform the coordinator beforehand.
10What If I Don’t Speak Chinese?
A medical coordinator can assist with important communication, including consultations, treatment explanations, admission arrangements, investigations and follow-up coordination. The goal is to help patients and families clearly understand the current situation, why a treatment is being recommended, and what happens next.
11Do I Need to Stay in the Hospital Throughout Treatment?
Not necessarily. Patients who are clinically stable and whose treatment allows it may stay outside the hospital and return for scheduled treatment. Patients undergoing surgery, interventional procedures, close monitoring, or those in a weaker condition may need hospital admission.
12Does a Family Member Need to Accompany Me?
Not every patient is required to have a family member present. However, older patients, those with limited mobility or poorer physical condition, or those undergoing surgery or more complex treatment are generally advised to have at least one family member accompany them.
13Will I Need to Repeat All My Tests in China?
No. Doctors will first review your existing records. Pathology, imaging, blood tests and genomic results that remain clinically relevant can still be used. Additional investigations are recommended only when information is insufficient, imaging is outdated, the condition has changed, or more precise information is needed for treatment planning.
14What If My Treatment Takes Longer Than Expected? Can My Visa Be Extended?
If treatment requires a longer stay in China, please inform the coordination team early. The hospital may provide relevant treatment or admission documentation where applicable, and we can assist you in understanding the visa-extension process and required documents. Approval, extension duration and documentation requirements remain subject to the prevailing rules and decision of the relevant Chinese immigration authorities.
15Do I Need to Fly Back to China Every Month for Follow-up?
Not necessarily. Many routine blood tests, CT scans and MRI follow-ups can be completed in Malaysia or where you live, according to the doctor’s instructions. The reports and images can then be submitted for remote medical review. A return to Guangzhou can be discussed if further treatment or an in-person assessment is required.
16What If I Experience Treatment-Related Symptoms After Returning Home?
Communication does not end when treatment ends. If you experience treatment-related symptoms, changes in your condition, or complete new blood tests or imaging after returning home, you can continue updating the coordination team. Where needed, we can help facilitate remote medical review and coordination of the next stage of care.
17What Documents Should I Prepare for the Doctor?
Recommended documents include: pathology reports, recent CT / MRI / PET reports and original imaging, recent blood test results, previous surgery / chemotherapy / radiotherapy records, current medications, and any available genomic / NGS reports. If your records are incomplete, send what you currently have first and we can identify what else may be needed.
18Can I Ask for an Assessment Even If I Haven’t Decided to Go to China?
Yes. You do not need to decide to travel or choose a treatment first. Let the medical team review your condition and previous treatment, then decide on the next step based on the medical advice, estimated duration, cost and your individual circumstances.
